I have inquired on the site many times because the ordered item has not arrived normally, but there is no reply or answer at all. The payment has already been completed, so I want you to contact me to ship the product that has not arrived or refund the amount that has not arrived. I haven't heard from you at all, so I feel doubtful whether you have received an inquiry from us or whether you can respond properly. I want you to do something.
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